• We shall meet their requirements on time—every time.
• We shall always be ready to know and meet their new needs.
• We shall aim to exceed customer expectations through continuous development.

TO OUR SUPPLIERS

• We aim to develop a healthy interdependence.
• We shall work together to ensure timely delivery of supplies, as per the requirements.
• We will work together to enhance the ability of both to create value.

TO OUR EMPLOYEES

• People Create Results’’ —this is our belief.
• We aim to provide continuous learning opportunities to improve competence and multi-skills.
• We will change and encourage efforts to achieve continuous improvement through team efforts in areas of quality, cost, services and technology.